Refund Policy
Thank you for supporting Mentally Off Duty.
Because all of our publications and digital resources are delivered electronically and become immediately accessible after purchase, all digital product sales are final.
We do not offer refunds, returns, or exchanges for digital downloads once a purchase has been completed.
We encourage you to carefully review each product description before purchasing to ensure it is the right fit for your needs.
If You Experience a Technical Issue
If you experience difficulty accessing or downloading your purchase, we’re happy to help.
Please contact us at:
Include your order number and a brief description of the issue so we can assist you as quickly as possible.
Duplicate Purchases
If you accidentally purchase the same digital publication more than once, please contact us within 7 days of your purchase. We’ll gladly review the order and, when appropriate, issue a refund for the duplicate transaction.
Unauthorized Purchases
If you believe your purchase was made fraudulently or without your authorization, please contact us immediately so we can investigate the matter.
Thank you for supporting independent publishing. Every purchase helps us continue creating thoughtful resources that encourage reflection, personal growth, and meaningful conversations.